HELP & SUPPORT

Frequently Asked Questions

Find quick answers to common questions about posting jobs, bidding, escrow payments, and contractor verification on Build Venues.

For Homeowners & Clients

Yes! Posting a construction or renovation job on Build Venues is 100% free. You can specify project scope, budget range, and upload photos to receive competitive proposals from verified local contractors.

Public Bidding: All contractors can view competitor bid prices and timelines, creating open market price competition.

Sealed Bidding: Contractor proposal details and pricing remain completely confidential until your specified bidding deadline expires, guaranteeing unbiased estimates.

When you select a winning bid, your funds are safely held in an Escrow account. The money is NOT paid upfront to the contractor. Instead, funds are released in agreed milestone stages only after you inspect and approve the completed work.

For Contractors & Tradesmen

After creating your contractor profile, upload your trade license, proof of insurance, and government-issued ID card through your settings page. Our verification team reviews your documents within 24-48 hours and issues the Verified Badge.

Once you finish a project milestone, click "Submit Completed Work" in your dashboard. As soon as the client reviews and confirms the work, Escrow funds are credited immediately to your Build Venues Wallet, which you can withdraw directly to your bank account.

Yes! As long as the project bidding timer is active and the client has not yet awarded the contract, you can update your bid price, proposal note, or timeline from your "My Bids" dashboard.

Still Have Questions?

Our dedicated support team is available 24/7 to help you navigate your projects.

Contact Support Team